Money Back Guarantee. 
If for any reason you are not satisfied with your purchase you may return it to us (within 30 days of receipt) for a prompt exchange, refund or merchandise credit. All we ask is that it be unused and in the original packaging. Unlike many of our competitors we DO NOT charge a restocking fee.

Please see our Return Policies & Instructions for more information.

Safe Shopping Guarantee

FlatwareOutlet guarantees that your credit card information will be secure. If you find unauthorized charges on your credit card as a result of shopping our site you won't pay a cent.

Under the Fair Credit Billing Act, your bank cannot hold you liable for any fraudulent charges in excess of $50.00. If your bank does charge you the $50.00 fee, and the unauthorized charges resulted through no fault of your own from purchases made at FlatwareOutlet, we will reimburse you the full amount of the liability, up to $50.00. You must first notify your credit card provider in the manner required by the provider if you believe unauthorized charges have appeared on your account.

The importance of security for all personally identifiable information associated with our customers and visitors is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers.

Personal information, including your credit card number, is encrypted and sent only over secure Internet lines. While using Secure Socket Layer (SSL) technology, your browser will let you know when the line is secure. All major browsers use a "lock" icon for their browsers. These "locks" will appear on the browser when using a secure line. On the browsers the "http:" pre-fix will read "https:" when accessing a secure server. If these indicators are present, you can be confident of a secure data transaction.